Returns
Returns & Exchanges
Last updated 23 September 2026. Questions? Email us.
The window
You have 30 days from delivery to ask for a return or exchange.
Condition
Items need to be unworn, unwashed and in their original condition. Because every acid-wash piece is slightly different, small variations in the wash are a feature, not a fault.
Who pays postage
If you changed your mind or ordered the wrong size, return postage is yours. If the item arrived damaged or faulty, or we sent the wrong thing, we cover it — always.
Exchanges
Want a different size? Email us first — if your size is in stock we’ll hold it while your return is on its way. If it’s sold out, we’ll put you at the front of the back-in-stock list. Alex reads these herself, so allow up to 7 business days for a reply — your 30 days still count from delivery.
How to start one
Email daisysurfsupport@gmail.com with your order number and what you’d like to do.




